PARTS & SERVICE
24 HOUR EMERGENCY SERVICE HOTLINE: 513-863-4758
In addition to spare parts and service requests, Western States offers rebuilds for major components as well as rentals of our smaller machines. For more information about our rental centrifuges, visit our rentals page.
SERVICE CONTACT
Chris Stover +1-513-287-7596
SPARE PARTS & REBUILDS CONTACT
Jimmy Kunkel, North America & Great Britan +1-513-476-2062
INTERNATIONAL SPARE PARTS CONTACT
Janet Allie +1-513-287-7562
SERVICE AVAILABILITY
OUR WESTERN STATES SERVICE ENGINEERS ARE AVAILABLE TO VISIT AS WELL AS TO CHAT WITH YOU VIA EMAIL, TELEPHONE, OR VIDEO CHAT. WE ARE STILL CONSCIENTIOUS OF THE COVID-19 PANDEMIC AND WILL HAPPILY FOLLOW ANY COVID PROTOCOLS YOU HAVE AT YOUR LOCATION. IF YOU ARE MORE COMFORTABLE WITH A VIRTUAL SERVICE CALL, PLEASE NOTE THAT PHONE AND VIDEO HELP WILL BE DURING REGULAR BUSINESS HOURS (8 AM TO 5 PM EST).
TO SCHEDULE A SERVICE CALL, PLEASE FILL OUT THE FORM BELOW.
PARTS
Whether a unit has been manufactured this year or in 1935, Western States supplies original quality parts for your centrifuge. Our warehouse stores a large quantity of commonly needed parts ready to ship at a moment’s notice. We have a dedicated parts team with extensive industry experience ensuring parts requests are filled accurately and in a timely manner. Western States maintains a 24-HOUR, 7-DAY, 365-DAYS PER YEAR EMERGENCY HOTLINE to respond to ALL parts requests.
This high strength spindle bolt, like all critical parts, is etched to identify it as an original Western States part and track it through our manufacturing and quality control processes. Using OEM parts increases safety as well as extends the life of your equipment.
BE SURE YOU ARE GETTING GENUINE WESTERN STATES PARTS
REPRODUCTION IS NOT DUPLICATION – parts of unknown quality can cause lost production time, increased maintenance and harm to equipment and operators. There is a difference!
WSMC™ and WS™ are registered trademarks of
The Western States Machine Company.
Look for the Western States ID# etched or stamped on our parts.
LOOKING FOR THE WESTERN STATES G8 PARTS CATALOG?
Click here to download the Replacement Parts Catalog for G8 Series Batch Centrifugals.
