Parts & service

24 hour emergency service hotline: 513-863-4758

Western States provides a 24-HOUR EMERGENCY SERVICE HOT-LINE for our customers (513.863.4758). Our team of experienced service personnel and engineers are experts at repairing and maintaining Western States centrifugals. Western States has trained and licensed service professionals available world-wide.

Western States provides maintenance training classes in customers facilities covering everything from maintaining our original Robertsᵀᴹ centrifugals to programming the latest VFD’s and PLC’s.

Preventive maintenance can save thousands of dollars in costly parts, downtime and unnecessary maintenance.

Western States provides service contracts specifically designed to meet the preventive maintenance needs of the individual customer.

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Service Contact

Chris Stover +1-513-287-7596

Spare Parts & Rebuilds Contact

Jimmy Kunkel, North America & Great Britan +1-513-476-2062

International Spare Parts Contact

Janet Allie +1-513-287-7562

24-Hour Emergency Service Hot-Line : 513.863.4758

COVID-19 service availability

Throughout the COVID-19 pandemic stay-at-home order effecting global travel, our Western States Service Engineers are available to chat with you via email, telephone, or video chat during regular business hours (8 am to 5 pm EST).

To schedule a service call, please fill out the form below. 


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Whether a unit has been manufactured this year or in 1935, Western States supplies original quality parts for your centrifuge. Our warehouse stores a large quantity of commonly used and worn parts ready to ship at a moment’s notice. We have a dedicated parts team with extensive industry experience ensuring parts requests are filled accurately and in a timely manner. Western States maintains a 24-HOUR, 7-DAY, 365-DAYS PER YEAR EMERGENCY HOTLINE to respond to ALL parts requests.

This high strength spindle bolt, like all critical parts, is etched to identify it as an original Western States part and track it through our manufacturing and quality control processes. Using OEM parts increases safety as well as extends the life of your equipment.

Be Sure You Are Getting Genuine Western States Parts

REPRODUCTION IS NOT DUPLICATION – parts of unknown quality can cause lost production time, increased maintenance and harm to equipment and operators. There is a difference!

WSMC™ and WS™ are registered trademarks of
The Western States Machine Company.

Look for the Western States ID# etched or stamped on our parts.


Looking for the Western States G8 Parts Catalog?

Click here to download the Replacement Parts Catalog for G8 Series Batch Centrifugals.


  • PDedicated service engineers trained in both mechanical and electrical problem solving
  • PMaintenance training
  • PNew installation and training of maintenance and factory workers
  • PFactory visits and inspections