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Understanding the Importance of Customer Service in the Manufacturing Industry

Western States Headquarters external aerial view

Typically, when a person thinks of customer service, the manufacturing industry probably isn’t the first thing that comes to mind. Although manufacturing companies have focused solely on the product and its fabrication, it’s becoming increasingly important to put the spotlight on customer satisfaction “as a new performance driver”.

ÁNGEL PROAÑO GIVES AN INTERVIEW FOR THE BUSINESS YEAR

Western States Machine Company would like to take the time to commend Ángel Proaño, our Director of Sales and Marketing, for his interview with The Business Year. His input on the cannabis industry, one of the fastest-growing markets, was insightful and well-grounded in Western States’ mission moving forward. 

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